Contact

Talk to a person

Questions about an order, a size, or a pair you're thinking about — write to us and we'll reply, Monday to Friday.

Every message is read and answered by someone on our small team, not a bot. Including your order number saves a round of emails.

Delivery

Orders are processed in 1–3 working days and delivered in 5–8 working days, free across the UK. Tracking arrives by email.
Returns

Unworn items in their original packaging can be returned within 14 days of delivery. Send your order number to start.
Something wrong?

If an item arrived damaged or isn’t what you ordered, send a photo with your order number and we’ll replace it.
Sizing

Every style is sold in UK sizes, and each product page shows the sizes that style comes in with EU and US equivalents.

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ZELVERA LTD
Office 1383 85 Dunstall
HillWolverhamptonWV60SR
Company no. +447308520063